Hi! I'm Hailey Windham, CFCS

Bio

Hailey Windham, Certified Financial Crimes Specialist and Fraud Operations Leader at Mission Omega is a dedicated fraud expert and thought leader. As host of the "Banking on Fraudology" podcast, she champions fraud awareness and prevention across the financial industry. Recognized as a 2023 Credit Union Rockstar, Hailey drives impactful programs that empower both members and frontline staff to detect and report scams. Her work builds strong partnerships in banking and law enforcement, creating resilient defenses against fraud and ensuring widespread community protection.

Topic: “Pig Butchering Scams: Protecting Victims and Restoring Trust”

Pig butchering scams represent a sophisticated blend of romance and investment fraud, resulting in massive financial and emotional harm for victims. As these scams grow in frequency and impact, financial institutions play a critical role not only in detecting suspicious activity but also in supporting victims through empathetic communication and education. This presentation will unpack the stages of pig butchering scams, highlight key red flags, and explore how FIs can rebuild trust by adopting proactive, compassionate measures. By prioritizing prevention and open communication, financial institutions can become the trusted partners their customers rely on to safeguard their finances and well-being.